Shipping Policy

Shipping Policy

This Shipping Policy explains how Homeform (“we,” “us,” or “our”) manages order processing, shipping, and delivery.
Please review this information carefully before placing an order.

🕒 Processing Times

All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be extended by a few days. Should any significant delay occur, we will notify you via email.

🚚 Shipping Times

Domestic Shipping (within your country):
Estimated delivery time: 5–7 business days.

International Shipping:
Estimated delivery time: 10–14 business days, depending on customs clearance and destination.

Please note: delivery times are estimates only and cannot be guaranteed.

💸 Shipping Costs

  • Standard Shipping: Free on all orders.

  • Express Shipping (if available): Calculated at checkout.

  • International Shipping: Flat rate or as shown at checkout.

🔍 Tracking Information

Once your order ships, you’ll receive a confirmation email containing your tracking number.
Tracking updates may take up to 24 hours to appear.
You can track your order using the link provided in the email or directly on the courier’s website.

⚠️ Shipping Restrictions

At this time, Homeform does not ship to:

[Insert restricted regions or “certain remote locations” if applicable.]

Please note that some products (e.g., oversized or restricted materials) may not be available for shipping to certain destinations.

📦 Damaged, Lost, or Delayed Shipments

Homeform is not liable for packages lost, stolen, or damaged during shipping.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.
However, if you need assistance with this process, you can always reach out to us at heynenshopify@gmail.com — we’re happy to help where possible.

💬 Questions?

For any questions regarding shipping, delivery times, or tracking, please contact us anytime at heynenshopify@gmail.com.
Our support team will get back to you as quickly as possible.